Policies
Return Policy
Items $100 or Less
For items that are $100 or less, we offer the option to exchange or return the product for store credit. We want to ensure that you find the perfect piece that suits your style, so if you are not completely satisfied with your purchase, you can choose another item from our collection or keep the store credit for future use.
Items Over $100
Items that are over $100 are nonrefundable. We encourage you to carefully consider your purchase before completing the transaction. Our team is available to answer any questions you may have about the product to ensure that it meets your expectations.
No Refunds on Custom Items
Custom items are made specifically for you and cannot be returned or refunded. We take great care in creating unique pieces tailored to your preferences, and as a result, we are unable to offer refunds on these items.
Ring Resizing
Some of our rings can be resized larger, but it is not guaranteed. We recommend reaching out to us before making a purchase if you are unsure about the size. We can provide guidance and assistance to help you find the perfect fit. Additionally, we offer ring sizers for purchase to ensure that you select the correct size.
Privacy Policy
Your privacy is of utmost importance to us. At SchaeferWorks Jewelry, we are committed to protecting the personal information you provide while engaging with our unique, nature-inspired jewelry collection. This Privacy Policy outlines how we collect, use, and safeguard your information.
We may collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or interact with our website. This information is used solely for processing your orders, communicating with you about your purchases, and enhancing your shopping experience.
We ensure that your personal information is kept secure and confidential. We implement a variety of security measures to maintain the safety of your personal data. Access to your information is restricted to authorized personnel only, and we do not sell, trade, or otherwise transfer your personal information to outside parties without your consent.
In addition to the information you provide, we may also collect non-personal information through cookies and tracking technologies. This data helps us understand how our website is used and allows us to improve our services. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please feel free to contact us. Your trust is important to us, and we are dedicated to ensuring your privacy is respected and protected.
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